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Wicresoft UK - IT Managed Service Provider
Wicresoft UK - IT Managed Service Provider

At Wicresoft, we provide personalised IT support, cloud solutions, and cybersecurity to help businesses stay secure and productive. With over 20 years of expertise, our team is committed to delivering reliable, scalable IT systems that grow with your business.

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Our clients consistently report high satisfaction, with 98% of customers rating their experience positively.

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We aim to resolve most issues swiftly, with an average time to resolution of 4 hours.

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More than half of the issues are resolved on the first contact, ensuring efficiency and minimising disruption.

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Our team is committed to responding to inquiries quickly, with an average response time of just 1 hour.

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We work closely with each client to provide customised IT solutions that streamline operations, enhance security, and support sustainable growth across industries.

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We’re proud to serve..

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Businesses who trust Wicresoft for their IT Solutions.

Your Trusted Partner

Personalised Service Local Experts
Proactive IT Management for Peace of Mind
Flexible and Scalable Solutions
Comprehensive IT Security

At Wicresoft, we believe in building strong, lasting relationships with our customers based on trust and integrity. Our commitment to innovation drives everything we do, ensuring that we provide the best solutions tailored to your unique business needs. Together, we grow and succeed.

Janie Hobson
Managing Director, Wicresoft UK Ltd

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explore our services
IT Support & Managed Services
Cloud Solutions
Cyber Security & Data Protection
Backup & Disaster Recovery
IT Procurement
Consultancy & Transformation

IT Support & Managed Services

Ensure your IT systems operate seamlessly with our comprehensive support services. From ongoing management to proactive monitoring, we’re dedicated to keeping your infrastructure secure, efficient, and always available.

Infrastructure Management
24/7 IT Monitoring
Onsite & Remote Engineering
Patch Management
Liaison with Third Parties
Learn More

Cloud Solutions

Enhance your business with scalable cloud services designed to drive productivity and efficiency. From migration to optimisation, we help you unlock the full potential of cloud technology.

Cloud Readiness & Migrations
Microsoft Azure Managed Services
Cloud Telephony
Azure Virtual Desktop
File Migration & SharePoint
Connectivity (Leased Lines/Fiber Broadband)
Learn More

Cyber Security & Data Protection

Protect your business from the growing number of cyber threats with advanced security solutions. We implement robust measures to safeguard your data and infrastructure.

Advanced Cyber Security Solutions (MDR, XDR, EDR)
Data Leak Prevention (DLP)
Security Awareness Training
Email Security & Cyber Incident Management
Cyber Essentials Certification
Learn More

Backup & Disaster Recovery

Ensure business continuity with reliable backup and disaster recovery services. We help protect your critical data and ensure your systems are up and running after any disruption.

Data Protection & Business Continuity
Disaster Recovery as a Service (DRaaS)
M365 & Azure Backup Services
Multicloud Solutions
Learn More

IT Procurement

Build a strong, scalable IT infrastructure that supports the growth and needs of your business. From hardware to networking, we provide solutions to meet your unique requirements.

Servers & Storage Solutions (SAN/NAS)
Networking & WiFi Solutions (Aruba/Meraki)
Desktop, Notebooks & AV Equipment
Project Management & Custom Solutions
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Consulting & Transformation Services

Transform your business with expert consulting and strategy services. We help you optimize your IT, adopt new technologies, and streamline operations to drive growth.

IT Consultancy & Digital Transformation
Microsoft Power Platform & Business Intelligence
Workflow Automation & Optimization
Software Licensing & Outsourced CTO
Learn More

Providing IT solutions since 1996

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To Empower You with Exceptional Service and Innovative Technology Solutions.

More About Us
Connect With Your Account Manager

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Excellence in Execution

We are relentless in our pursuit of excellence, ensuring every project is executed with precision and attention to detail. Our goal is to deliver the highest standards of service, every time.

Customer-Centric Approach

We prioritise understanding the unique needs of each business, providing customised IT solutions that drive real, lasting success. Our focus is always on building strong, trust-based relationships.

Innovation & Adaptability

We embrace change and constantly seek out innovative solutions to keep your business ahead of the curve. Our adaptability ensures that your IT infrastructure grows with your business needs.

Collaboration & Teamwork

Success is achieved through collaboration. Our team works seamlessly with yours, bringing together diverse expertise and perspectives to create effective solutions that move your business forward.

Integrity & Accountability

We are committed to doing the right thing, even when it’s not easy. Our actions are rooted in honesty and transparency, and we take full responsibility for delivering on our promises.

Excellence in Execution

We are relentless in our pursuit of excellence, ensuring every project is executed with precision and attention to detail. Our goal is to deliver the highest standards of service, every time.

Customer-Centric Approach

We prioritise understanding the unique needs of each business, providing customised IT solutions that drive real, lasting success. Our focus is always on building strong, trust-based relationships.

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From an early stage start-up’s growth strategies to helping existing businesses, we have done it all!

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Legal
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Healthcare
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Education
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Manufacturing
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Charitable Trusts
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Technology (Blue)
Technology
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Our Featured Projects

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At Wicresoft, we make it easy by providing a clear, streamlined process. Our approach is simple, transparent, and tailored to help your business thrive.

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Discovery & Assessment

We start by understanding your business and current IT setup to identify areas for improvement.
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Solution Design

We create a tailored IT solution that aligns with your business goals and objectives.
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Seamless Implementation

Our team handles the full implementation, ensuring minimal disruption and smooth deployment.
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Support & Optimisation

We provide continuous monitoring and support to keep your IT systems running at their best.

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Take control of your IT Support solutions with flexible plans ready to move with you.

    Choose your IT Support Plan
    Description

    The Basic Plan provides all the necessary tools to maintain your IT infrastructure, with support designed to keep your systems secure and running smoothly.

    • Service Desk Support – Access to our expert team for quick assistance
    • Infrastructure Management – Basic management of your IT infrastructure to ensure reliability
    • Monitoring – Continuous monitoring to identify and address issues promptly

    The Standard Plan offers enhanced services, including stronger security measures and more proactive support, to keep your business running seamlessly.

    • Standard Security Management – Protection against basic security threats and vulnerabilities
    • Disaster Recovery Management – Backup management and business continuity for peace of mind.
    • Backup Management – Ensures your business data is secure and recoverable at all times.

    The Premium Plan provides comprehensive support with advanced security, proactive management, and faster response times to ensure your systems are always up and running.

    • Enhanced Security Management – Advanced security features for maximum protection.
    • Azure Managed Service – Complete management of your Azure services to ensure smooth operations.
    • Critical SLA – Prioritised support with an immediate response to critical issues (30 minutes).
    Get in Touch for Your IT Support Plan

    Fill out the form below to connect with us and find the right plan for your business.

    How can we help?
    • How can we help?
    • I need an IT Support Quote
    • I need to enquire about a hardware purchase
    • I'm an existing customer and need help
    • I would like to speak to somebody regarding IT support
    • Other enquiry
    meet the team

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    Learn More
    Experienced Professionals
    Customer-Focused
    Innovative Thinkers
    Dedicated Support
    Collaborative Approach
    Passionate About Technology

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    Recognized by the best

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    Wicresoft partners with top IT vendors and holds key accreditations, ensuring we deliver the best solutions for your business.

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    Schedule A Call

    Contact us to discuss your needs further by calling 01484 434 711 to speak with a Wicresoft expert.

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    Get in touch with Wicresoft today. Whether you have inquiries or need expert IT support, our team is ready to assist you. Reach out via phone, email, or our easy online consultation scheduling.

    Huddersfield Office (Head Office)
    Brooke’s Mill,
    Armitage Bridge,
    Huddersfield,
    HD4 7NR

    General inquiries:
    T: 01484 434 711
    E: hello@wicresoftuk.com

    Chester Office
    Basepoint,
    Red Hill House,
    Chester,
    CH4 8BU

    General inquiries:
    T: 01244 283 998
    E: hello@wicresoftuk.com

    Working Hours
    Office Hours: 8:30am - 17.30pm
    Helpdesk Hours: 8.30am - 17.30pm
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    Need Support? We’re Here To Help.

    Telephone the Helpdesk

    01244 288281

    When contacting our tech desk, please provide a detailed description of the issue, including any error messages, affected systems, and the steps taken before the issue occurred to help us resolve the problem efficiently.

    Email

    support@wicresoftuk.com

    For email inquiries, please provide a clear description of the issue, along with any relevant screenshots or error messages, to help our team address the problem quickly. Alternatively, you can use the form below to submit your query.

    Login to your Support Portal

    Helpdesk