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Wicresoft UK - IT Managed Service Provider
Wicresoft UK - IT Managed Service Provider

Our Team

Meet the dedicated professionals driving Wicresoft’s mission and innovation

The People Powering Your IT Success

Get to know the talented individuals behind Wicresoft who work tirelessly to deliver outstanding IT solutions. Our team combines expertise, passion, and dedication to help your business thrive in an ever-changing technology landscape.

Expertise & Experience
Collaborative Approach
Customer-Focused
Innovation-Driven

Our vision is to drive efficiency, growth, and security through customised technology solutions. We strive to exceed customer expectations at every touchpoint, delivering innovative solutions that empower individuals and businesses alike. We aim to create lasting relationships with our customers and make a positive impact through innovation.

Meet the Team

Learn more about some of the passionate individuals behind our business.

 

Janie Hobson

Managing Director

Paul Wike

Head of Sales

Sam Heyes

Account Manager

Greg Nicholls

Account Manager

Craig Gardner

Solutions Architect

Jim Gannon

Solutions Architect

Caroline Davison

Finance & Operations Assistant

Get a FREE consultation

Schedule A Call

Contact us to discuss your needs further by calling 01484 434 711 to speak with a Wicresoft expert.

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Get in touch with Wicresoft today. Whether you have inquiries or need expert IT support, our team is ready to assist you. Reach out via phone, email, or our easy online consultation scheduling.

Huddersfield Office (Head Office)
Brooke’s Mill,
Armitage Bridge,
Huddersfield,
HD4 7NR

General inquiries:
T: 01484 434 711
E: hello@wicresoftuk.com

Chester Office
Basepoint,
Red Hill House,
Chester,
CH4 8BU

General inquiries:
T: 01244 283 998
E: hello@wicresoftuk.com

Working Hours
Office Hours: 8:30am - 17.30pm
Helpdesk Hours: 8.30am - 17.30pm
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Paul Wike

Head of Sales

Location: Huddersfield Office 

Biography

With over 20 years of experience in the IT industry, I have grown alongside a field that never stops evolving. My journey from Sales Support and Technical Services to my current role as Head of Sales for Wicresoft has given me deep insights into the challenges and opportunities that shape modern businesses.

Technology is my passion. I am deeply invested in exploring how the latest gadgets, on-premise infrastructure, cloud innovations, and cutting-edge security solutions can transform organisations. I specialise in guiding businesses to modernise and optimise their processes for growth and efficiency.

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Need Support? We’re Here To Help.

Telephone the Helpdesk

01244 288281

When contacting our tech desk, please provide a detailed description of the issue, including any error messages, affected systems, and the steps taken before the issue occurred to help us resolve the problem efficiently.

Email

support@wicresoftuk.com

For email inquiries, please provide a clear description of the issue, along with any relevant screenshots or error messages, to help our team address the problem quickly. Alternatively, you can use the form below to submit your query.

Login to your Support Portal

Helpdesk
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Janie Hobson

Managing Director

Location: Huddersfield Office 

Biography

I joined the company in 2016 with a strong financial background and a strategic approach. Promoted to Chief Operating Officer and then Managing Director, I prioritise creating a culture of transparency, trust, and teamwork.

I believe in sharing information clearly and honestly to build confidence and alignment. My financial expertise helps balance detailed planning with long-term investment, ensuring continuous improvement and exceptional customer experiences. I lead by example, maintaining a hands-on approach to leadership. I’m always excited about the future. 

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Greg Nicholls

Account Manager

Location: Chester Office

Biography

With a strong foundation in IT and a passion for building relationships, I thrive as an IT Business Relations and Account Management professional. My friendly and energetic approach fosters trust and engagement with clients, enabling me to deliver tailored customer solutions that align with their unique needs and goals.

With a sales-focused mindset and technical expertise, I excel at identifying opportunities that drive value, reduce costs, and enhance operational efficiency. By combining my IT background with a deep understanding of client priorities, I consistently create meaningful connections and deliver outstanding results that contribute to mutual success.

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Jim Gannon

Solutions Architect

Location: Huddersfield Office

Biography

I moved to the UK from my native Australia in 1999 to follow my dream of playing professional rugby. Over 13 years in the UK Super League, I honed my athletic skills and key leadership qualities. After my rugby career, I successfully transitioned into IT, where I have spent the last 15 years growing and excelling in technology.

Now, as a solutions architect, I leverage my diverse experiences to inspire and mentor my team at Wicresoft, creating an empowering environment that encourages collaboration and innovation. Together, we achieve outstanding results and drive success for our clients.

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Sam Heyes

Account Manager

Location: Chester Office

Biography

With a strong IT and data management base, I bring a unique perspective to my role as a Relationship and Data Management professional. My meticulous attention to detail ensures that no aspect of a client’s needs is overlooked, enabling me to identify opportunities to optimise processes, reduce costs, and mitigate risks effectively.

My ability to deliver tangible value has been instrumental in saving customers money and minimising risks, cementing long-standing relationships built on trust and mutual respect. I empower organisations to achieve their goals by combining technical acumen with a client-focused mindset.

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Craig Gardner

Solutions Architect

Location: Chester Office

Biography

I began my professional journey as a Royal Signals Communications Systems Engineer in the British Army. For over 13 years, I provided communications and infrastructure support for various operations and exercises worldwide. This experience prepared me for a successful transition to Wicresoft as a third-line Engineer.

My ability to manage complex environments has been invaluable in addressing challenging situations within my current role. I have now been a part of this team for over six years, and my previous experiences have significantly contributed to my development into the role of Solutions Architect.

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Caroline Davison

Finance & Operations Assistant

Location: Chester Office

Biography

I’ve been with Wicresoft for 12 years, making sure everything in Finance and Operations runs smoothly. Known for my organisational skills and attention to detail, I keep things running like clockwork and drive efficiency across the board.

My expertise lies in the little details that make our business tick. I love collaborating with my team and finding innovative solutions to challenges.